![]() ![]() I understand that it may take time for you to investigate this. I usually spend platinum in the market or over trade channel, but I did buy a sydanna with $$ from the in game marketplace. The only thing I have done any different than ever before in the week leading up to this is purchasing a tennogen item. If that could be done, who knows what's become of all the mods and prime parts I have collected. How is this even possible!?!? Is there a platinum credit card that can be run up? I am totally baffled. ![]() My account profile says I have -10560 platinum. The next day, when I went to log in, I was told my account access had been restricted due to a negative platinum balance. This struck me as unexpected and I wondered if someone had accessed my account, so I changed my password. I almost always buy the Prime Access, so I usually have a strong platinum balance. I responded in a timely manner to the automated request to provide logs for my ticket.Īnd the result has been 3 weeks of being locked out of my primary hobby.Ībout three weeks ago I noticed my platinum balance was ~600, which is crazy low for me. I was polite in the message I sent via the contact form regarding my ticket. But we're coming up on 3 WEEKS of me not being able to play this game because Digital Extremes can't take it upon themselves to respond to support requests. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |